Shipments

Shipment companies

SureShop relies on a series of vectors, chosen on the basis of reliability and speed of delivery criteria.
Depending on your country of destination couriers used are:

  • Bartolini Express Courier (Shipment to Italy)
  • SDA Express Courier (Shipment to Italy)
  • Poste Italiane - Raccomandata (Shipment to Italy for small Packages)
  • DHL Express (Shipment outside Italy, to UE and extra UE Countryes)
  • UPS Express (Shipment outside Italy, to UE and extra UE Countryes)
  • Poste Italiane - Raccomandata Internazionale (Shipment outside Italy for small Packages, to UE and extra UE Countryes)

Upon confirmation of the order, you can select the shipping method you prefer, from those available for your destination

Shipment Fees

The shipping costs vary depending on the package size, weight, and destination country. To know exactly the shipping costs, you can add a product to the cart, and use the calculation of shipping costs system. This way, you'll know exactly how much, the cost of shipping your package.

Order processing times

From the moment the payment is made it takes on average 5/7 working days at most for processing and preparation of the package, before being assigned to the Courier
In most cases, the order processing takes place in 3/4 working days.
In rare cases it exceeds this time frame to reach a maximum of 5/7 working days.
Is still indicated in each product, the shipping time for that specific product

Delivery Times

After processing the order, the product is given to the courier to make the shipment. The delivery time may vary depending on the courier used:

  • Bartolini Express Courier (Shipment to Italy) - 24/48 Hours
  • SDA Express Courier (Shipment to Italy) - 24/48 Hours
  • Poste Italiane - Raccomandata (Shipment to Italy for small Packages) - 3/5 Working days
  • DHL Express (Shipment outside Italy, to UE and extra UE Countryes) - 3/5 Working days
  • UPS Express (Shipment outside Italy, to UE and extra UE Countryes) - 3/5 Working days
  • Poste Italiane - Raccomandata Internazionale (Shipment outside Italy for small Packages, to UE and extra UE Countryes) - 5/30 Working days

Shipment Tracking

Any carrier is used for shipping we will always be sent to the customer the tracking code to track the shipment. All our shipments are tracked. The tracking code will be sent by email after delivering the package to the carrier.

Customs Fees

All our orders are shipped from Italy, and there are therefore no Customs charges, in any case, for all shipments to Italy, or any other country in EU